Privacy Policy

Last updated: 7 October 2026

This Privacy Policy explains how Episeio Business Solutions Pvt Ltd ("Prime·Frame Media", "we", "us") collects, uses and protects your personal information when you visit this website or contact us. We follow the Digital Personal Data Protection Act, 2023 and other applicable Indian laws.

1. What we collect

We only collect what you choose to share with us:

• Enquiry form: your name, business or brand name, mobile / WhatsApp number and area.
• WhatsApp, phone or email: the details and messages you send us when you contact us.
• Technical data: your IP address and the time you submitted the form, used only to block spam and misuse.

We do not ask for payment card details, government IDs or any sensitive personal data on this website.

2. How we use it

• To call or message you about the advertising plan you asked for.
• To prepare quotes, campaign plans and ad creatives for your business.
• To run, manage and report on campaigns you book with us.
• To keep our website safe and prevent spam.

We will not send you marketing messages you did not ask for, and we never sell or rent your details to anyone.

3. Who we share it with

Your details stay within our team. We share them only when needed to deliver your campaign (for example, with the venue, printer or influencer running your ad), with service providers that host our website and email, or when the law requires it.

4. Cookies, Meta Pixel and storage

We use the Meta Pixel (by Meta Platforms, the company behind Facebook and Instagram). It uses cookies to tell us how people find and use this website, for example a page visit, a tap on our WhatsApp button, or an enquiry form being sent, so we can measure and improve our ads on Facebook and Instagram. The pixel does not receive the name, phone number or other details you type into our form. You can control ad personalisation in your Facebook / Instagram ad settings or block cookies in your browser.

Fonts are loaded from Google Fonts, and WhatsApp links open WhatsApp. These services have their own privacy policies.

5. How long we keep it

We keep enquiry details for as long as needed to respond to you and to run any campaign you book, and for the period required by tax and accounting laws. After that, we delete them.

6. How we protect it

Our website uses a secure (HTTPS) connection, and enquiries are stored in a password-protected system that only our team can access.

7. Your rights

You can ask us to show, correct or delete the personal details we hold about you, or withdraw your consent at any time. Just email or WhatsApp us and we will act on it within a reasonable time.

8. Contact us

9. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.